The Book (read it)

The Coaching Habit by Michael Bungay Stanier

Gist

• Coaching is a habit
• Habits are hard to change
• Good coaching requires deliberate practice
• These seven questions help coach effectively (a Socrates like method of asking questions that help individuals reach solutions on their own).

The Questions

1. What is on your mind? (The kickstart question)
2. And what else?
3. What is the real challenge here for you? (The focus question)
4. What do you want? (Foundation question)
5. What do you want from me? (Lazy question)
6. If you say yes to this, what must you say no to? (Strategic Question)
7. What was the most useful here for you? (Learning Question)

Take Aways

Rules of thumb

• The answers are within, we need to find them, and help other find them
• Do not take responsibility of others
• Focus is key
• To change a habit identify:
  • the trigger, (the hardest thing)
  • the behaviour that needs to be replaced with a new behaviour, and finally,
  • the reward

As a lead, help team members

• address their concerns
• dig deeper into the challenges they face, help see them for what they really are
• get to the point
• understand the desired outcome
• ask for help
• understand the tradeoffs
• get feedback